Business
June 10, 2021

The best brands are built from the soul up

Learn why successful brands start with strategy, not visuals. Like building a house, your brand needs a solid foundation before decorating.

Building Brands from the Soul Up: Understanding True Brand Strategy

I want to clear up some misconceptions about brand building and share our perspective on what truly makes a great brand. Let's dive into why the best brands are built from the soul up.

What is Brand Strategy, Really?

At its core:

  • Brand strategy is business strategy through a brand lens
  • Requires executive/leadership involvement
  • Cannot be outsourced to marketing teams alone
  • Must be lived from the inside out

The Reach of Brand Strategy

Your brand strategy should inform:

  • Business decisions
  • HR practices
  • Communications
  • Marketing efforts
  • Sales approaches
  • Company culture

Core Questions Brand Strategy Answers

  1. Who you are
  2. What you do
  3. Who you do it for
  4. Why you do it
  5. Why people should choose you
  6. Why employees should want to join you

The House-Building Analogy

Think of brand building like constructing a house:

1. The Foundation (Brand Strategy)

  • Must be solid
  • No cracks
  • Thoroughly planned
  • Properly executed

2. The Structure (Business Elements)

  • Website
  • Business model
  • Core operations
  • Internal systems

3. The Decor (Visual Brand)

  • Logo
  • Visual identity
  • Style elements
  • Brand aesthetics

4. Welcoming Guests (Marketing)

  • Marketing strategy
  • Sales approach
  • Customer engagement
  • Community building

Common Brand Strategy Mistakes

Many brand designers:

  • Rush through strategy work
  • Rely on simple questionnaires
  • Skip to visual design too quickly
  • Miss crucial foundational elements

The Right Approach

For lasting impact:

  1. Start with solid strategy
  2. Build strong foundations
  3. Create cohesive systems
  4. Add visual elements
  5. Implement marketing

Why This Matters

A proper brand strategy ensures:

  • Lasting impact
  • Consistent messaging
  • Strong culture
  • Clear direction
  • Profitable growth

Remember: Just as you wouldn't invite guests to an unfinished house, don't launch your brand without a solid foundation. Take the time to build from the soul up.

Robyn James holding a cell phone.
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